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TBC'S FISHING WEBSITE FAQ'S - FREQUENTLY ANSWERED QUESTIONS |
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Browse the list of frequently asked/answered questions below to learn more about our websites designed for charter captains. If you have a question that is not addressed below we'd appreciate your time in posting it in the forum. Alternatively, you are always more than welcome to contact us directly. |
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Frequent Questions: |
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Frequent Answers: |
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- Q - What does "SEO Friendly Design" mean?
A - Our "Search Engine Friendly Designs" means that we take care of all the on page elements to maximize your chances of success. Each field, whether displayed on the page or not, has it's own entry in the content management system with instructions & examples. Our menu's are created using css so that all of the pages you create will be spiderable by search engines. Back To Top
- Q - If I use a TBC template and CMS will I be assured of good search engine results?
A - No, there are a lot of factors that go into your search engine rankings and the on page elements are just one piece in the puzzle. By participating in our support forum, and reading the help files in the content management system you'll have the opportunity to pick up the other pieces but there's no guarantee of your success. Back To Top
- Q - Can I host a Tampa Bay Charter website on my server?
A - No, All of the code in the CMS, Content Management System, is proprietary and must be hosed on our servers. Back To Top
- Q - Do I have to pay for upgrades when the software is updated?
A - No, All updates to the core functions of the content management will be updated for free. As the updates have to be installed for the specific site a work order is required but there is no charge. Back To Top
- Q - Can I add custom features to my TBC website, and if so, what's available?
A - Yes, pretty much whatever you've seen anywhere else but the development is billable at $50/hr. and a work order is required if it is outside the core funtions of our content management system. Storefront, promotional items drop shipped, lead management, etc. As we move forward we expect to add these to the core functions but there is no time table for their development at this time. Back To Top
- Q - What's included with the set up fee?
A - Included in the set up fee: template modifications/installation, cms installation, domain registration (when necessary), email administration configured, and redirects configured (for existing sites). Back To Top
- Q - How do I get technical support after my website is live?
A - Technical support is available, to registered users, in a protected area of our forum. When you're logged in, as a CMS user, you will see three additional categories dedicated to your website success: "Development", "CMS Questions" & "Bug Reports". You are always welcome to email for tech support but most answers will already have been posted in our support forum. Back To Top
- Q -Will Tampa Bay Charter add content for me for an additional fee?
A - No, We are not interested in building your website, only in providing you a superior format in which to do so. Back To Top
- Q - Can I cancel my contract/subscription, and if so, what are the terms?
A - Yes, You may cancel your subscription for hosting and support at any time and 100% of the remainder will be refunded. Installation fees are not eligible for refunds once work has begun.
- Q - Is this system for everyone, and if not, who would you recommend not using it immediately?
A - No, our websites have not been developed for mass marketing. In other words, if you're serious about getting your site noticed and are willing to add the content/image than this is for you. If you don't have any time time to update your site/images regularly, won't check your visitor stats, or have no experience with communicating on the web , then this solution would not be recommended for you. Back To Top
- Q - Can I add a storefront to my website, and if so, what are the costs and considerations?
A - Yes, you may add a store front to your website but we do require that it is not a framed third party solution. We would requre the purchase of an SSL Certificate (must be renewed annually) and would develop the application for your site at $50/hr and a work order is required. Back To Top
- Q - What does Tampa Bay Charter do about quality control?
A - As is clearly stated in our terms of service, we will tolerate no spam sites, sites with false or misleading information or representations, sites representing businesses not related to fishing, etc. Back To Top
- Q - Are licenced captains using a TBC website guaranteed inclusion in the captains directory on www.TampaBayCharter.com?
A - No, Captains are accepted to the directory on www.TampaBayCharter.com base on their own merits. There is no advantage in having a TBC site when considered for inclusion within the directory. Back To Top
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